Great Employee Satisfaction Index Benchmark

What impact could a positive employee experience have on key outcomes.

Employee satisfaction index benchmark. Since our launch in 2010 we have gathered vast amounts of comparative data from thousands of global workplaces against which you can benchmark. Employees score answers to questions with 1 5 Strongly disagree score 1 to Strongly agree Score 5 Total the number of points for each respondent Total number of questions answered by respondent. How can organizations drive more positive and human employee experiences.

What is the ideal employee experience in todays workplace. Benchmarking this data can help you better understand how your companys employee outreach is tracking over time and how you can improve it. Benchmarking puts employee survey results into context.

The results may differ from 0 to 100 where a higher score indicates a more satisfied employee. The survey takes employees just 10 minutes to complete online and includes. The indicator measures the extent to which the employees of the targeted businesses are satisfied with their job.

After sending out an employee survey that measures engagement and satisfaction levels youve compiled some seemingly impressive stats about your workforce like 68 of employees report feeling satisfied with their job. Using this indicator organizations are able to measure the link between employee satisfaction and customer experience. By themselves raw scores dont tell you whether a score is high or low.

Since introduction of the Job Descriptive Index in 1969 more than 1000 organizations in both the private and public sector have used the norms to measure employee job satisfaction. Survey questions that measure employee satisfaction or engagement usually use a 5-point rating scale where the lowest possible raw score is a 1 and the highest possible raw score is a 5. AMGAs Employee Satisfaction and Engagement Benchmarking Survey ESat provides a confidential reliable valid and cost-effective tool to ascertain what your group needs to do to provide the satisfying engaging work environment that your employees deserveand that you need to succeed.

Unlike NPS the satisfaction index is based on more than one question but they are still answered on a scale of 1 to 10. Having to continuously hire and train new candidates is a very expensive process. You can determine it by surveying employees using the following three questions.