Nice Employee Engagement In Retail Sector
Engaged employee leads to employee productivity and enhance motivational level Data collection.
Employee engagement in retail sector. Employee Engagement in the Retail Industry Retail is facing multiple challenges. For retail businesses technological advances and workforce engagement go hand in hand as store employees are the face of the business and their ability to embrace the latest technologies can significantly improve the products and services customer satisfaction and brand image. The retail industry is at high risk for employee turnover and lowered performance because employees in this sector report the lowest engagement index scores among all industries.
A study of employee engagement in Future Group with so many of its employees will be a significant study. Organized Retail Sector in India India is one of the fastest growing retail markets in the world with 12 billion people. The researcher in completion of the paper utilized peer review journals as well as internet searches in order to find up to date practitioner publications on employee engagement.
Employee Engagement Retail Sector Organization Work Roles Performance 1. Focus has shifted from product to customer experience emerging markets have created uncharted forms of competition and ecommerce has created a need for new positions skills and departments. Although employee engagement is a perennial struggle in the retail sector according to the report given that part of its workforce is part-time lower-skilled and seasonal some.
Over the last several years many retailers fell prey to the economic downturn resulting in mass layoffs widespread job insecurity and an increase in employee theft and shoplifting otherwise known as shrinkage. Introduction Employee engagement is not the same as employee. To identify impact of employee engagement on employee productivity and motivational level in retail sector.
Role playing City-India-New-Delhi engagement activities retail sector employee engagement activities store manager job profiles employee engagement hr policies career opportunities Country-India. The Employee Engagement in the retail sector is an increasingly vital requirement to maintain exemplary customer service levels and also to maximize sales. The impact of employee engagement in the context of retailing through educational initiatives in large organizations in India has eluded many researchers.
Ad Unlimited access to Retail market reports on 180 countries. In todays challenging economic climate the effective engagement of employees in the retail industry is an increasingly vital requirement to maintain exemplary customer service levels and maximise sales. The second is that retail employees are not faceless.