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ENPS scores can theoretically range from 100 every employee is a Promoter and you have the perfect company to -100 every employee is a Detractor and your company is in trouble with anything above 0 being an acceptable score.
Enps score range. ENPS for Region 2. They receive the responses and calculate their employee Net Promoter Score eNPS the formula. An eNPS can range from -100 to 100.
An enps crossing zero is found to be an acceptable one. What is a Good eNPS Score. However a common rule of thumb is that a score above zero is acceptable.
We all know that loyal employees go the extra mile stay longer with you are more innovative and tend to be more productive. If your eNPS is positive it means that you have more promoters than detractors which is a great thing. Keep these global benchmarks in mind as you assess your results.
According to the latest Temkin study the average Net Promoter Score for auto dealers lies in the range of 39 with the lowest having a value of 20 while the average NPS for Internet Service Providers in the range of 0 with the lowest being -16 and the highest 19. If your eNPS is positive it means that you have more promoters than detractors which is a great thing. A score between 1030 is commonly referenced as good while a score that exceeds 50 would put you in the upper echelon of companies.
Some industries do not have high eNPS scores and that works for them. ENPS for Region 3. Usually scores varying from 10-30 is considered above average while a 50 or more is remarkable.
Following were the scores. Your eNPS score can range from -100 to 100. Each company must do some research in their particular field to find out the average eNPS score.
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